Buying a home is the goal of almost everyone. People work their whole lives to save money to buy a house they can call their home. On the other hand, people pay the mortgage for a good chunk of their life too. Whatever the method may be, it is completely clear that people consider their homes dear to them and it makes complete sense that they want to take good care of it in the long run. To achieve the said purpose, people have always looked towards Home Insurances for a long time now. But there is another alternative that has hit the market and is becoming increasingly popular; Home Warranties. So, in this article, we will discuss a popular Home Warranty service by the name of American Home Shield and review it to find out if it is really better than Home insurances out in the market and whether you should opt for it or not.
What is a Home Warranty?
Let us firstly break down what Home Warranty is. Home Warranty is a completely different entity than Home Insurance. Home insurance deal with the perils of your house such as fires or crimes of property, whereas Home warranty is supposed to look after certain aspects of your home that help you if you have to make repairs. They are basically a service which you can call if you stumble upon any problem that requires repairs in your home.
What is American Home Shield?
American Home Shield is one of the highest rated home warranties in America. American Home Shield was the pioneer in the home warranty industry in 1971 and is considered the leader today. They have the highest rated service all across the continent. They boast of online claim portals, quick, prompt and friendly customer service and generous coverage of different aspects of your home. All of these factors together have made American Home Shield the leader in this industry. They are believed to provide their service to over 1.7 Million people across 49 states. The numbers definitely are very impressive, but how is their service? Let us find out.
Is American Home Shield Any Good: A Review
As mentioned earlier, American Home Shield is one of the industry leaders in the home warranty services and provide a wide range of home warranty services. These services can be opted by both homeowners as well as property managers who have to look after various properties and guarantee it remains in a prime condition.
There are various plans which can be adopted by the users which cover a plethora of home appliances and systems. In addition, the customers are also allowed to create a plan of their own where they can include their choice of appliances and systems which will undergo the warranty. These plans are as follows:
- Appliance Warranty Plan
The appliance plan includes various appliances to come under the warrant service. Some of the appliances included in this plan are:
- Clothes Washer
- Clothes Dryer
- Built-in Microwave Oven
- Built-in Food Centers
- Garage Door Opener
- Trash Compactor
- Free-standing Ice Makers
- System Warranty Plan
Various household systems will undergo the warranty service. Some of those systems are:
- A/C with Ductwork
- Heating with Ductwork
- Smoke Detectors
- Ceiling Fans
- Plumbing (incl. stoppages)
- Water Heaters
- Garbage Disposal
- Instant H/C Water Dispensers
- Central Vacuums
- Build Your Own Scheme
In this scheme, the customers can choose any 10 products which they see fit for their home from the list of 21 appliances and products listed by the company.
This scheme is the combination of both the appliance warranty and system warranty plans.
The most horrific part of buying such a scheme is the denial of warranty for violation of the company’s terms even due to the slightest and insignificant mistakes. However, American Home Shield doesn’t believe in this notion and they make sure the customer’s claims for coverage are not denied for these following reasons:
- Insufficient maintenance
- Rust, corrosion, or sediment
- Improper installations, repairs, or modifications
- Undetectable pre-existing conditions
- Age of appliance or system
One of the most common doubts people have whilst opting for a home warranty service is how easy it is for them to claim their warranty. However, American Home Shield seems to value this problem and customers find it easy to claim their warranty and get the work done as soon as possible. Claims are easy as to make a phone call to a representative and they send a repairman at the earliest. Other options of raising disputes are also present such as a dedicated online claim portal and live chat. However, occasionally complains have also been lodged for the phone support of the company.
One of the most important aspects of choosing a home warranty service is assessing the quality of repair done by the company. This is where American Home Shield triumphs. The repairmen sent the by the company are highly trained and fix your problems in its entirety. The operating costs are low and transparent and there are no hidden charges. If the appliance or a system cannot be repaired, they also provide with replacements. Overall, the majority of the customers are happy with the service.
Real Estate Services
American Home Shield also caters to real estate professionals who have to manage a Plethora of properties and maintaining them becomes a hassle. The company provides a wide array of dedicated tools for Real Estate. This enables the professionals to add clients to their plans. Moreover, the company also provides My Account Pro which is a dedicated online portal that helps real estate professionals to manage all of their properties.
Overall, American Home Shield has made many of its customers happy and satisfied with their quick and responsive services. The repairs done are efficient and they do not shy away from replacements when they are a necessity. Thus, American Home Shield provides top notch service, incredible plans at competitive prices, which makes it one of best home warranty services across states and justifies its place as the leader of its industry.